Privacy Statement

Security

Keithley uses encryption technology when transferring or accumulating credit card information and other sensitive data. We are committed to ensuring that this and other information that you supply is secure. We have appropriate security measures in place to protect against the loss, misuse, or alteration of such information, as well as to safeguard information designated for sharing with individuals that you have specified. (Please note that the burden for selecting such individuals and for monitoring and maintaining their eligibility resides solely with the specifier.)

Why we collect information

The information we collect is used to improve the content of our Web page and to contact interested visitors for marketing purposes. Currently, Keithley Instruments may share your information with Keithley entities located in other countries and/or business partners to satisfy your business needs. Information regarding you or your order and the products you purchase will not be sold, rented, or leased to any outside organization.

Information we collect

We collect only the following information:

• Domain names, but not the e-mail addresses, of visitors to our Web site
• The e-mail addresses of those who communicate with us via e-mail
• Aggregate information on which pages visitors access most often
• Information volunteered by visitors, such as survey responses, product registrations, free software download registrations, etc.

Cookies

At this time, we use a limited number of cookies on our web site. A cookie is a information placed on your computer's hard drive. The purpose of a cookie is to help us analyze web traffic to our site. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.

Access and Revision of Submitted Information

Keithley offers you access to your submitted information, such as registration data, so that you can review and revise it as necessary. To preserve your privacy, we also make reasonable attempts to verify your identity in connection with giving you access and permitting you to make revisions to submitted data. In most cases, the most efficient means of accessing and revising your submitted data is through the web page used for its initial entry.

Ad Server Companies

We do not partner with or have special relationships with any ad server companies.

How to Opt-Out

Keithley periodically contacts previous visitors to our web site via phone, fax, e-mail, or postal mail with information on new products and services and upcoming events that we feel may be of interest. If you've supplied us with your contact information in order to request information on a specific product or service, but do not wish to receive future information from us, complete our Mail List Update/Removal Form. We'll make sure you don't receive any unwanted contacts. You can use the same form to update your contact information or correct inaccuracies in it.

Future Policy Changes

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. You can prevent your information from being used for purposes other than those for which it was originally collected via our Mail List Update/Removal Form.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.


If you have questions about our web site or our privacy policies, you can contact us in several different ways:

By mail:
28775 Aurora Road
Cleveland, OH 44139 USA

By e-mail:
webmaster@keithley.com

By telephone:
800-552-1115 (U.S. only)
440-248-0400 (All other calls)

By fax:
440-248-6168